Customer Support - Fab-Cut® Systems Inc.

"Custom Fabricated CNC Plasma Cutting Systems To Meet Your Everyday Needs"

Summer Hours: June 1st – Oct 31st

7:30am – 5:00pm EST, Monday to Thursday.
7:30am – 12:00pm on Fridays EST.

Winter Hours: Nov 1st – May 31st

8:00am – 5:00pm EST, Monday to Friday.

Customer Support

At Fab-Cut® we understand how important it is to have reliable, customer technical support. Our team are ready to answer your questions and help you through any issue that you may encountered with your system.  We use an internet based program called Team Viewer which is installed on all our customer computers. This allows us the opportunity to log into your system so that we can see exactly what you see. This makes it easy for us to answer your questions or walk you through set-up and adjustments that might need to be made. This also how we help train our customers in how to run their systems.

Our team at Fab-Cut® Systems knows how important it is to keep your new machine fully maintained as well as properly operated by technicians in order to achieve high quality cuts every time.

In order to achieve this, we have created the Fab-Cut® University section on this website and it is full of useful information for our valued customers. This will help our customers achieve all that they expect in the system they have purchased from us. 

Fab-Cut Technical Support
Fab-Cut Precision Cutting

Technical and Sales Team

 

Former Canadian Forces Military Members

 

Senior Technician and Software Support

Technicians

  • Daniel Jette
    retired Cpl 35 years (bilingual in English/French)
  • Ken Mackinnon
    30+ years automotive repair
    techsupport@fab-cut.com
  • Dean Nicholle
    Cpl. 12 years – Military transition member
    Solidworks CAD designer (part-time)
  • Ernie Rider
    42+ years machining and fab experience

Metal Fabrication

  • Mike Lachance
    8 years fab experience
  • Jordan Smith
    6 years experience.

Administration

Machine & Parts Sales

 

Reach us at 613-389-7761

Or Toll Free at 1-844-575-4500 

 

Our team is available Monday to Friday 8:00 am to 5:00 pm E.S.T. our you can send an e-mail directly to our tech support team at techsupport@fab-cut.com 

Fab-Cut Logo

Contact Fab-Cut® Systems Now!

Fab-Cut® Systems Inc manufactures; The Fab-Cut® CNC plasma cutting table to meet the needs of our large variety of customers. Fab-Cut can provide CNC Plasma cutting tables for most welding, machining, fabrication, agricultural, HVAC, equipment, router, pipe, sheet metal, body & cabinet shops