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Customer Support - Fab-Cut® Systems Inc.

"Custom Fabricated CNC Plasma Cutting Systems To Meet Your Everyday Needs"

Summer Hours: May 1st – September 30th 

8:00am – 5:00pm EST Monday to Thursday
8:00am – 12:00pm EST Friday

Winter Hours: October 1st – April 31st

8:00am – 5:00pm EST Monday to Friday

Customer Support

At Fab-Cut® we understand how important it is to have reliable, customer technical support. Our team are ready to answer your questions and help you through any issue that you may encountered with your system.  We use an internet based program called Team Viewer which is installed on all our customer computers. This allows us the opportunity to log into your system so that we can see exactly what you see. This makes it easy for us to answer your questions or walk you through set-up and adjustments that might need to be made. This also how we help train our customers in how to run their systems.

Our team at Fab-Cut® Systems knows how important it is to keep your new machine fully maintained as well as properly operated by technicians in order to achieve high quality cuts every time.

In order to achieve this, we have created the Fab-Cut® University section on this website and it is full of useful information for our valued customers. This will help our customers achieve all that they expect in the system they have purchased from us.

Fab-Cut Technical Support
Fab-Cut Precision Cutting

Fab-Cut Team Contact Information


Administration

    Canadian & International Sales

    International Parts Sales

    Senior Technician and Software Support

    Technicians

      • Daniel Jette
        Retired Cpl 35 years (bilingual in English/French)
      • Denis Labrecque
        Bilingual and 34+ years IT experience
      • Ernie Rider
        42+ years machining and fabrication experience
      • Ken Mackinnon
        30+ years automotive repair
        techsupport@fab-cut.com
      • Kristian Zlatanovski
      • Rick Pollard
        20+ years electrical systems experience

    Metal Fabrication Team

      • Mike Lachance
        10+ years welding and metal fabrication experience
      • Sam Davison
        10+ years welding and metal fabrication experience

    Reach us at 613-389-7761

    Or International Toll Free at
    1-844-575-4500

     

    Our team is available Monday to Friday 8:00 am to 5:00 pm EST or you can send an e-mail directly to our tech support team at techsupport@fab-cut.com

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    Contact Fab-Cut® Systems Now!

    Fab-Cut® Systems Inc manufactures; The Fab-Cut® CNC plasma cutting table to meet the needs of our large variety of customers. Fab-Cut can provide CNC Plasma cutting tables for most welding, machining, fabrication, agricultural, HVAC, equipment, router, pipe, sheet metal, body & cabinet shops.